Shipping policy
Shipping Policy
Thank you for shopping with Glorria Sense Stockholm AB. Below you will find important information regarding our shipping process.
Processing Time
Most of our items are handmade and made-to-order. Please allow 1–3 business days for production and order preparation before shipment.
Customized and personalized items may require additional processing time depending on the complexity of the design.
Shipping Methods & Estimated Delivery Times
We offer both standard and expedited shipping options.
Standard Shipping
Estimated delivery times:
- Europe: 3–10 business days
- United States & Canada: 5–14 business days
- Rest of the World: 7–21 business days
Expedited Shipping
Estimated delivery time worldwide:
- 3–5 business days
Please note that delivery times are estimates and may vary due to customs procedures, weather conditions, holidays, or carrier delays beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
In some countries, tracking updates may temporarily pause during customs clearance or carrier handovers before updating again locally.
Customs & Import Taxes
International orders may be subject to customs duties, import taxes, or local fees depending on your country’s regulations.
These charges are the responsibility of the customer.
Incorrect Address Information
Please make sure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete address information provided by the customer.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us at info@glorria.se and we will gladly assist you in working with the shipping carrier.
Contact
If you have any questions regarding shipping, please contact:
Glorria Sense Stockholm AB
Email: info@glorria.se
Address: Köpmangatan 7, 111 31 Stockholm, Sweden